AP Payments Operations Assistant Manager

BAT is evolving at pace into a global multi-category business on a mission to decrease the health impact of our industry.

To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey!

This role is operationally responsible for managing the effectiveness, efficiency, and quality of service delivery to the internal and external stakeholders, as well as maintaining good governance and a robust control environment (with an appropriate balance between risk and controls) for the Procure to Pay (P2P) service line focus on Banking Operations.

Ensure Controls SOX and Non-SOX are executed. Ensure there is not any backlog or Operations disruption that can impact KPIs or business deliverables. EM contact to action plans to improve KPIS. Focus on People by running One On Ones and Skip Levels during the year. Handle special EM requirements or escalations. Participate in Global Projects to ensure productivity and process

Your key responsibilities will include:

• Manage the Team to deliver the efficient and effective processing within a controlled environment and in line with the SLA established for each activity, alongside adherence to the applicable relevant tax regime and within any voluntary codes of best practice BAT has signed up for.
• Ensure that all approved external supplier invoices are paid in time within agreed payment terms, subject to the appropriate controls.
• Implement Finance transformation initiatives and programmes aimed to have an impact on the services provided in adherence with global standards.
• Monitor resource utilisation and manage resource allocation to maximise effectiveness and efficiency in the delivery of the services.
• Build and value a diverse team in GBS Americas.
• Pro-actively manage customer relationships on an ongoing basis through periodic SLA service reviews, regular monitoring of service levels and customer feedback.
• Develop effective networks and interfaces with peers across the globe and particularly, with Finance Leaders across GBS Americas´ customer base to ensure that objectives are achieved.
• Contribute to create a culture and working environment conducive to innovation and continuous improvement within GBS Americas.

What are we looking for?

• Bachelor’s degree in accounting, business administration, finance or related.
• 2+ years of experience in financial accounting or operational finance processes.
• Bank Operations and Payments Process experience is a plus.
• SAP proficiency.
• Advanced English.
• Excellent time management, communication, and problem-solving skills.
• Customer service and teamwork oriented. Right attitude to carry out different tasks: positive thinking, willing to learn and perform tasks in the best possible manner.
• Portuguese is desirable.

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives (subject to eligibility)
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?

We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.